Stoke Park in Buckinghamshire has apologised to bride-to-be Pauline Bailey and fiancé Paul Carty after an email blunder in which the couple were deemed unsuitable for the five-star venue.

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The email, sent by the hotel’s wedding planner Michele Connelly, was intended for her sales manager but was accidentally forwarded to the bride-to-be instead. “I know this probably doesn’t sound very nice but I am trying to put this wedding off as I don’t think they are the type of people that we would want to have at Stoke Park,” the email read. “I have put her off for now by telling her the dates that she is looking at are not available…”

Miss Bailey, 27, a drug and alcohol counsellor and her fiancé Paul Carty, 51, an engineer for the Ministry of Defence, believe they were snubbed because the wedding planner took objection to her h2b’s eyebrow piercing, his two small earrings or the age gap between the couple.

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“We’re a respectable middle-class, hard-working, well-educated couple,” says Pauline. “Paul and I can hold our own anywhere and in anyone’s company. We are thoroughly decent people and didn’t serve this humiliation.”

The couple, who were looking to spend £10,000 on a reception for 30 people at Stoke Park have now found an alternative venue for their wedding next year. They will tie the knot at Parklands, a beautiful 17th century mansion on the Essex/Hertfordshire border, next June.

Stoke Park is a famous film location, used in Bridget Jones’ Diary, Layer Cake and the James Bond Classic Goldfinger.

Do you think the venue was wrong to put the couple off? How would you feel if you were put in this situation?

Let us know!

5 COMMENTS

  1. Shame on the wedding planner. And with such a lack of ability to pay close attention to such a minor detail such as who she is sending an email to, I wouldnt trust her with the finer details of my wedding!

  2. That is soooooo BAD…. Obviously she has never heard of ‘Don’t judge a book by it’s cover’… I have been a wedding planner for over 7 years and have run my own wedding planning company for the last 3.5 years and think what she did was disgusting – Candice @ Mackenzi Ceations

  3. A very unfortunate and upsetting situation. The planner made a very damaging mistake for Stoke Park and herself. Those couples who have booked for 2013 may lose confidence but the business they could potentially lose as a result of this situation could run into thousands. The employer should seriously consider if they have the right person in post to manage such important occasionsand the planner needs to review her actions and think carefully before committing her personal opinion in written format. For the couple I wish them the happiest of days at their new venue.

  4. Michelle Connelly reflected hotel policy. Her mistake was that she gave the game away through a computer error. I suspect she will now be used as a scapegoat and fired.

  5. This happened April 3rd – the Stoke Park email apology was sent April 4th – confirming hotel would welcome their wedding. The couple then instructed a law firm to get financial compensation for the email or they would go to the press. The Bride to be is a glamour model – working name ‘Rachel T’ (Google her) and works on the Red Light Channel and Playboy TV!
    No discrimination from the hotel – just a human mistake by a member of staff.
    What was the real motive for the media interest almost 7 months later?

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