High street favourites John Lewis scooped the Wedding Ideas Award for Best Wedding Gift List Service again in 2013.
“It’s amazing to win this Wedding Ideas Award yet again,” says Vanessa Besant from John Lewis. “We updated our systems in 2012, providing a more efficient service for our gift list holders and we have moved the gift list administration service into our call centre, so we can offer a more consistent level of service to our customers.”
This year, John Lewis have made registering a gift list even easier! Couples can order in store, online or over the phone and are then given a unique list number. Then their friends and family can pick the products on the gift list and the couple are constantly updated by the company’s administrations team on the progress of their list.
John Lewis also keep couples up to date with special offers and promotions, to make sure they get the most from their service. They also offer charity donations to Cancer Research so couples who don’t need household items can help a worthwhile cause instead.
“John Lewis has years of experience helping couples create a perfectly unique and memorable day,” adds Vanessa. “We’ve been voted the number one store for giving good customer service and provide excellent value for money and products at affordable prices.” And we couldn’t agree more! A big well done from us!